In today’s economy, you have little hope of competing in the marketplace if your company isn’t a learning organization.
A learning organization takes information gleaned from a variety of sources, interprets it and puts it to work for the benefit of the company and its stakeholders. Information can come from any number of sources but primary among those sources are your individual team members.
The key to realizing the benefits of learning is identifying effective ways of sharing knowledge across every tier of the organization.
Understanding the Power of Knowledge
Even as recently as a decade or two ago, companies set themselves apart from the competition if they could afford to leverage the latest technology. But, when tech assets became accessible and affordable for everyone, those advantages quickly faded.
Today, knowledge is the coin of the realm. But how do you gain the knowledge you need to outpace your competitors?
The answer lies within the concept of the learning organization. To become a learning organization, you must leverage intellectual capital – the tacit and implicit knowledge carried (and produced) by the members of your organization.
When you can share this knowledge, you can use it to create innovation, which translates to value and competitive advantage.
Leveraging Human Capital to Become a Learning Organization
Every contributing member of your team carries a wealth of knowledge. When you can harness that knowledge, you can share it across the organization. Every person who works for you has unique experience and insight that has the potential to make your company better in some way.
Leaders are responsible for finding ways to harvest these invaluable knowledge assets and leverage them to their fullest potential.
To accomplish this goal, you must create an organizational culture that encourages the sharing of legacy knowledge as well as new insights and information. When each member of your team recognizes and appreciates the value created by sharing their knowledge, the entire organization benefits – and so do your customers.
The Challenges of Creating & Maintaining a Culture of Learning
The first step to creating an organizational culture that values information sharing, knowledge creation and learning is to model this behavior from the top down.
Start by imparting the value of these concepts to your leaders and managers. Encourage them to emphasize these values to their teams. Find ways to provide every employee with a platform for sharing their insights.
You will be surprised by how quickly, once given a voice, that your team members embrace these concepts.
Once the sharing begins, it’s up to you and your managers to capture the information and use it in the knowledge creation process. Keep the feedback loop open by discussing ways to improve processes and policies with individuals at every level of the organization.
It’s important to remember that you can also learn from your customers, vendors, trade partners and other stakeholders too, to improve the knowledge creation process even more.
You can maximize the benefits of your organization’s knowledge creation by adopting an intuitive project management platform like beynd to automate your processes. Created specifically for streamlining and improving the onboarding process, beynd provides you with everything you need to engage your customers and expedite the launch of your products and services.
Contact us today to learn more about our innovative, client-facing solution. It allows you to accomplish more with fewer resources, saving you time and money while improving the customer experience, creating the perfect complement to the learning organization.